Report on RCMP Public Complaints 2017-18

Canada-wide

Public Complaints Received

The Civilian Review and Complaints Commission for the RCMP accepts complaints about the on-duty conduct of RCMP members. Complaints may also be made directly with the RCMP. For more information on the Commission, please see the CRCC’s 2017-18 Annual Report.

Of the 2645 public complaints lodged between April 1, 2017, and March 31, 2018, the Commission received 2326 complaints while the RCMP received 319 complaints.

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints Canada-Wide

Text Version
Public Complaints Canada-Wide
  2015-2016 2016-2017 2017-2018
Total # of complaints received 2378 2751 2645
Total # of complaints meeting criteria (per section 45.53 of RCMP Act 2126 2283 2 262

Please note: The slight variance between complaint numbers provided in the Commission's Annual Report and those provided in the Canada-wide statistics of this report can be attributed to duplication of complaints, and the fluidity of the public complaint process.

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2018 (FY 2017-18) may have been lodged in December 2016 (FY 2016-17).

Number of Finalized Complaints Canada-Wide

Text Version

Number of Finalized Complaints Canada-Wide

  • 2016-2017: 1802
  • 2017-2018: 1700

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints Canada-Wide**

Text Version
Resolution of Complaints Canada-Wide**
  2015-2016 2016-2017 2017-2018
Informally resolved 743 785 780
Investigated by the RCMP 955 780 647
Withdrawn by complainant 90 166 193
Terminated by the RCMP 69 60 65

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints Canada-Wide.

Complaints Lodged with the Commission vs. the RCMP

BY PROVINCE AND TERRITORY

Text Version
Complaints Lodged with the Commission vs. the RCM
BY PROVINCE AND TERRITORY
British Columbia Alberta Saskachewan Manitoba Ontario Quebec New Brunswick Prince Edward Island Nova Scotia Newfoundland and Labrador Yukon Northwest Territories Nunavut
Commission 88% 85% 92% 81% 97% 97% 96% 100% 91% 75% 79% 64% 95%
RCMP 12% 15% 8% 19% 3% 3% 4% 0% 9% 25% 21% 36% 5%

Finalized Complaints & Allegations

A complaint may contain a single allegation* or multiple allegations.

Allegations contained in public complaints are categorized during the investigation.

In 2017-18, the 1700 finalized complaint investigations contained 4173 allegations.

The top allegations Canada-wide are consistent with those from 2016-17. They were:

  • Neglect of Duty;
  • Improper Attitude;
  • Improper Use of Force;
  • Improper Arrest;
  • Irregularity in Procedure.
Province
Territory
Allegation Province
Territory
Allegation

BC

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

PE

  1. Neglect of Duty
  2. Improper Arrest
  3. Improper Attitude

AB.

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

NS

  1. Neglect of Duty
  2. Improper Attitude
  3. Mishandling of Property

SK

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

NL

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

MB

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

YT

  1. Neglect of Duty
  2. Improper Use of Force
  3. Improper Attitude

ON

  1. Neglect of Duty
  2. Irregularity in Procedure
  3. Improper Attitude

NT

  1. Improper Attitude
  2. Neglect of Duty
  3. Improper Arrest

QC

  1. Irregularity - Evidence
  2. Neglect of Duty
  3. Improper Attitude

NU

  1. Improper Attitude
  2. Neglect of Duty
  3. Improper Use of Force

NB

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

 

 

*A list of all allegations is available in Appendix C of the Commission's Annual Report.

Complaints Referred to the Commission for Review

Following the RCMP’s investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

The role of the Commission is to make findings after an objective examination of the information available and to make recommendations that improve policy and performance of the RCMP and its members.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP’s handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP’s handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner’s Response and prepares a Final Report.

Number of Finalized Complaints Referred to Commission for Review Canada-wide

Text Version
Number of Finalized Complaints Referred to Commission for Review Canada-wide
2015-2016 2016-2017 2017-2018
243 233 229
Review Reports Issued Canada-wide
  Satisfied Reports Interim Reports Final Reports Total

2015-2016

137

19

12

168

2016-2017

167

57

14

238

2017-2018

162

59

26

247

Chairperson-Initiated Complaints and Investigations

In addition to dealing with public complaints, if the Chairperson is satisfied that there are reasonable grounds to investigate the on-duty conduct of an RCMP member, the Chairperson can initiate a complaint and forward the complaint to the RCMP for investigation.

If the Chairperson determines that it is not in the public interest for the RCMP to investigate a public or Chairperson-initiated complaint, the Commission can conduct its own public interest investigation.

In 2017-18, the Commission initiated one Chairperson-initiated complaint and public interest investigation, along with an additional five public interest investigations, involving allegations of:

  • Neglect of Duty;
  • Improper Attitude; and
  • Improper Use of Force.
British Columbia
  • 1095 complaints lodged representing 41% of complaints lodged Canada-wide
  • 606 complaints finalized representing 36% of complaints finalized Canada-wide

Public Complaints Received

Of the 1095 public complaints lodged regarding the on-duty conduct of RCMP members in British Columbia between April 1, 2017, and March 31, 2018, the Commission received 965 complaints while the RCMP received 130 complaints.

Complaints lodged with the Commission vs. RCMP 2017-2018

Text Version
Complaints lodged with the Commission vs. RCMP 2017-2018
British Columbia Canada-wide
RCMP 12% 12%
Commission 88% 88%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in British Columbia

Text Version
Public Complaints in British Columbia
2015-2016 2016-2017 2017-2018
Total # of complaints received 1092 1159 1095
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 949 984 981

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2018 (FY 2017-18) may have been lodged in December 2016 (FY 2016-17).

Number of Finalized Complaints in British Columbia

Text Version
Number of Finalized Complaints in British Columbia
2015-2016 2016-2017 2017-2018
855 758 606

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in British Columbia**

Text Version
Resolution of Complaints in British Columbia**
2015-2016 2016-2017 2017-2018
Informally resolved 326 331 325
Investigated by the RCMP 451 314 175
Withdrawn by complainant 50 89 86
Terminated by the RCMP 24 19 17

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in British Columbia.

Finalized Complaints & Allegations

In 2017-18, the RCMP in British Columbia finalized 606 complaints containing 1238 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP

Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

438

30

133

219

8

48

Improper Attitude

364

8

91

241

5

19

Improper Use of Force

119

5

48

57

0

9

Improper Arrest

94

3

44

42

0

5

Irregularity in Procedure

63

2

25

31

0

5

In 2016-17, the RCMP in British Columbia finalized 758 complaints containing 1516 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant
Neglect of Duty

589

22

291

242

15

19

Improper Attitude

455

16

179

232

11

17

Improper Use of Force

141

0

94

35

10

2

Improper Arrest

104

3

63

32

1

5

Irregularity in Procedure

63

2

26

33

1

1

In 2015-16, the RCMP in British Columbia finalized 855 complaints containing 2521 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant
Neglect of Duty

945

20

638

253

26

8

Improper Attitude

558

26

331

194

2

5

Improper Use of Force

280

1

218

54

3

4

Improper Arrest

190

3

142

41

0

4

Irregularity in Procedure

155

3

97

47

7

1

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2017-18, the Commission received 55 new requests for review concerning complaints in British Columbia. This represents 24% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (BC)

Text Version
Number of Finalized Complaints Referred to Commission for Review (BC)
2016-2017 2017-2018
90 55
Review Reports Issued (BC)
  Satisfied Reports Interim Reports Final Reports Total
2016-2017 73 33 6 112
2017-2018 48 25 15 88

Chairperson-Initiated Complaints and Investigations

In 2017-18, the Commission Chairperson initiated 0 complaints and 1 public interest investigation, concerning RCMP member conduct in British Columbia.

Alberta
  • 543 complaints lodged representing 21% of complaints lodged Canada-wide
  • 399 complaints finalized representing 23% of complaints finalized Canada-wide

Public Complaints Received

Of the 543 public complaints lodged regarding the on-duty conduct of RCMP members in Alberta between April 1, 2017, and March 31, 2018, the Commission received 463 complaints while the RCMP received 80 complaints.

Complaints lodged with the Commission vs. RCMP 2017-2018

Text Version
Complaints lodged with the Commission vs. RCMP 2017-2018
Alberta Canada-wide
RCMP 15% 12%
Commission 85% 88%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Alberta

Text Version
Public Complaints in Alberta
2015-2016 2016-2017 2017-2018
Total # of complaints received 490 522 543
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 435 445 481

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2018 (FY 2017-18) may have been lodged in December 2016 (FY 2016-17).

Number of Finalized Complaints in Alberta

Text Version
Number of Finalized Complaints in Alberta
2015-2016 2016-2017 2017-2018
855 758 606

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Alberta**

Text Version
Resolution of Complaints in Alberta**
2015-2016 2016-2017 2017-2018
Informally resolved 163 163 184
Investigated by the RCMP 228 160 174
Withdrawn by complainant 10 14 27
Terminated by the RCMP 11 5 9

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Alberta.

Finalized Complaints & Allegations

In 2017-18, the RCMP in Alberta finalized 399 complaints containing 1119 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below::

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

477

39

258

156

6

18

Improper Attitude

262

12

120

115

3

12

Improper Use of Force

88

4

67

17

0

0

Improper Arrest

69

2

50

12

0

5

Irregularity in Procedure

51

7

30

14

0

0

In 2016-17, the RCMP in Alberta finalized 345 complaints containing 921 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

324

30

189

97

4

4

Improper Attitude

245

11

115

113

1

5

Irregularity in Procedure

83

2

49

27

4

1

Improper Use of Force

73

1

48

20

0

4

Improper Arrest

70

2

55

13

0

0

In 2015-16, the RCMP in Alberta finalized 413 complaints containing 1387 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

531

48

356

113

10

4

Improper Attitude

308

18

172

114

3

1

Irregularity in Procedure

136

11

94

30

0

1

Improper Use of Force

103

4

88

11

0

0

Improper Arrest

102

6

84

11

1

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2017-18, the Commission received 64 new requests for review concerning complaints in Alberta. This represents 28% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (AB)

Text Version
Number of Finalized Complaints Referred to Commission for Review (AB)
2016-2017 2017-2018
47 64
Review Reports Issued (AB)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

36

10

2

48

2017-2018

40

15

5

60

Chairperson-Initiated Complaints and Investigations

In 2017-18, the Commission Chairperson initiated 1 complaint & public interest investigation, concerning RCMP member conduct in Alberta.

Saskatchewan
  • 235 complaints lodged representing 9% of complaints lodged Canada-wide
  • 153 complaints finalized representing 10% of complaints finalized Canada-wide

Public Complaints Received

Of the 235 public complaints lodged regarding the on-duty conduct of RCMP members in Saskatchewan between April 1, 2017, and March 31, 2018, the Commission received 216 complaints while the RCMP received 19 complaints.

Complaints lodged with the Commission vs. RCMP 2017-2018

Text Version
Complaints lodged with the Commission vs. RCMP 2017-2018
Saskatchewan Canada-wide
RCMP 8% 12%
Commission 92% 88%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Saskatchewan

Text Version
Public Complaints in Saskatchewan
2015-2016 2016-2017 2017-2018
Total # of complaints received 257 286 235
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 214 249 210

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2018 (FY 2017-18) may have been lodged in December 2016 (FY 2016-17).

Number of Finalized Complaints in Saskatchewan

Text Version
Number of Finalized Complaints in Saskatchewan
2015-2016 2016-2017 2017-2018
281 252 153

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Saskatchewan**

Text Version
Resolution of Complaints in Saskatchewan**
2015-2016 2016-2017 2017-2018
Informally resolved 112 109 72
Investigated by the RCMP 146 106 63
Withdrawn by complainant 5 18 4
Terminated by the RCMP 15 18 13

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Saskatchewan.

Finalized Complaints & Allegations

In 2017-18, the RCMP in Saskatchewan finalized 153 complaints containing 514 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

206

21

112

59

13

1

Improper Attitude

148

8

89

45

6

0

Improper Use of Force

39

1

26

12

0

0

Improper Arrest

25

1

14

10

0

0

Improper Search of Premises

22

0

16

6

0

0

In 2016-17, the RCMP in Saskatchewan finalized 252 complaints containing 747 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

289

14

179

80

9

7

Improper Attitude

161

9

75

69

7

1

Improper Use of Force

78

1

57

16

2

2

Improper Arrest

55

4

32

14

1

4

Irregularity in Procedure

37

3

15

16

3

0

In 2015-16, the RCMP in Saskatchewan finalized 281 complaints containing 918 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

365

17

247

84

7

0

Improper Attitude

170

6

80

78

4

2

Irregularity in Procedure

130

0

104

22

4

0

Improper Arrest

56

0

37

16

3

0

Oppressive Conduct

52

0

31

17

4

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2017-18, the Commission received 24 new requests for review concerning complaints in Saskatchewan. This represents 10% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (SK)

Text Version
Number of Finalized Complaints Referred to Commission for Review (SK)
2016-2017 2017-2018
47 64
Review Reports Issued (SK)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

18

2

1

21

2017-2018

16

5

2

23

Chairperson-Initiated Complaints and Investigations

In 2017-18, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Saskatchewan.

Manitoba
  • 161 complaints lodged representing 6% of complaints lodged Canada-wide
  • 121 complaints finalized representing 7% of complaints finalized Canada-wide

Public Complaints Received

Of the 161 public complaints lodged regarding the on-duty conduct of RCMP members in Manitoba between April 1, 2017, and March 31, 2018, the Commission received 130 complaints while the RCMP received 31 complaints.

Complaints lodged with the Commission vs. RCMP 2017-2018

Text Version
Complaints lodged with the Commission vs. RCMP 2017-2018
Manitoba Canada-wide
RCMP 19% 12%
Commission 81% 88%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Manitoba

Text Version
Public Complaints in Manitoba
2015-2016 2016-2017 2017-2018
Total # of complaints received 124 145 161
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 108 132 143

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2018 (FY 2017-18) may have been lodged in December 2016 (FY 2016-17).

Nombre de plaintes réglées au Manitoba

Text Version
Number of Finalized Complaints in Manitoba
2015-2016 2016-2017 2017-2018
83 84 121

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Manitoba**

Text Version
Resolution of Complaints in Manitoba**
2015-2016 2016-2017 2017-2018
Informally resolved 36 43 40
Investigated by the RCMP 43 32 57
Withdrawn by complainant 3 7 7
Terminated by the RCMP 1 0 7

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Manitoba.

Finalized Complaints & Allegations

In 2017-18, the RCMP in Manitoba finalized 121 complaints containing 382 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

135

13

57

48

8

9

Improper Attitude

111

3

70

33

0

5

Improper Use of Force

51

0

37

12

0

2

Improper Search of Premises

20

0

10

8

0

2

Improper Arrest

19

0

15

2

0

2

In 2016-17, the RCMP in Manitoba finalized 84 complaints containing 225 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

93

2

54

25

3

9

Improper Attitude

65

1

26

27

6

5

Improper Use of Force

31

0

14

12

0

5

Improper Arrest

16

0

10

6

0

0

Driving Irregularity

5

0

1

4

0

0

In 2015-16, the RCMP in Manitoba finalized 83 complaints containing 241 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

100

2

54

25

3

9

Improper Attitude

68

3

37

27

1

0

Improper Use of Force

17

0

14

3

0

0

Improper Arrest

15

1

14

0

0

0

Oppressive Conduct

12

0

9

3

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2017-18, the Commission received 27 new requests for review concerning complaints in Manitoba. This represents 12% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (MB)

Text Version
Number of Finalized Complaints Referred to Commission for Review (MB)
2016-2017 2017-2018
12 27
Review Reports Issued (MB)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

5

1

0

6

2017-2018

14

7

2

23

Chairperson-Initiated Complaints and Investigations

In 2017-18, the Commission Chairperson initiated 0 complaints and 1 public interest investigation, concerning RCMP member conduct in Manitoba.

Ontario
  • 105 complaints lodged representing 4% of complaints lodged Canada-wide
  • 20 complaints finalized representing 1% of complaints finalized Canada-wide

Public Complaints Received

Of the 105 public complaints lodged regarding the on-duty conduct of RCMP members in Ontario between April 1, 2017, and March 31, 2018, the Commission received 102 complaints while the RCMP received 3 complaints.

Complaints lodged with the Commission vs. RCMP 2017-2018

Text Version
Complaints lodged with the Commission vs. RCMP 2017-2018
Ontario Canada-wide
RCMP 3% 12%
Commission 97% 88%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Ontario

Text Version
Public Complaints in Ontario
2015-2016 2016-2017 2017-2018
Total # of complaints received 78 105 105
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 56 43 31

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2018 (FY 2017-18) may have been lodged in December 2016 (FY 2016-17).

Number of Finalized Complaints in Ontario

Text Version
Number of Finalized Complaints in Ontario
2015-2016 2016-2017 2017-2018
26 37 20

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Ontario**

Text Version
Resolution of Complaints in Ontario**
2015-2016 2016-2017 2017-2018
Informally resolved 4 11 4
Investigated by the RCMP 14 14 13
Withdrawn by complainant 0 2 0
Terminated by the RCMP 8 9 3

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Ontario.

Finalized Complaints & Allegations

In 2017-18, the RCMP in Ontario finalized 20 complaints containing 29 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

11

0

8

1

2

0

Irregularity in Procedure

9

4

5

0

0

0

Improper Attitude

6

0

4

2

0

0

Driving Irregularity

2

0

1

1

0

0

Service

1

0

1

0

0

0

In 2016-17, the RCMP in Ontario finalized 37 complaints containing 70 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Driving Irregularity

28

0

19

2

7

0

Improper Attitude

18

2

3

8

5

0

Neglect of Duty

9

2

4

3

0

0

Oppressive Conduct

4

0

0

2

2

0

Improper Use of Firearms

3

0

2

1

0

0

In 2015-16, the RCMP in Ontario finalized 26 complaints containing 74 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

42

1

30

4

7

0

Irregularity in Procedure

9

1

8

0

0

0

Improper Arrest

9

0

9

0

0

0

Improper Attitude

6

0

6

0

0

0

Mishandling of Property

3

0

2

1

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2017-18, the Commission received 8 new requests for review concerning complaints in Ontario. This represents 4% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (ON)

Text Version
Number of Finalized Complaints Referred to Commission for Review (ON)
2016-2017 2017-2018
12 27
Review Reports Issued (ON)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

11

6

4

21

2017-2018

7

0

0

7

Chairperson-Initiated Complaints and Investigations

In 2017-18, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Ontario.

Quebec
  • 35 complaints lodged representing 1% of complaints lodged Canada-wide
  • 7 complaints finalized representing 0.4% of complaints finalized Canada-wide

Public Complaints Received

Of the 35 public complaints lodged regarding the on-duty conduct of RCMP members in Quebec between April 1, 2017, and March 31, 2018, the Commission received 34 complaints while the RCMP received 1 complaint.

Complaints lodged with the Commission vs. RCMP 2017-2018

Text Version
Complaints lodged with the Commission vs. RCMP 2017-2018
Quebec Canada-wide
RCMP 3% 12%
Commission 97% 88%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Quebec

Text Version
Public Complaints in Quebec
2015-2016 2016-2017 2017-2018
Total # of complaints received 18 36 35
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 11 7 10

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2018 (FY 2017-18) may have been lodged in December 2016 (FY 2016-17).

Resolution of Complaints in Quebec**

Text Version
Resolution of Complaints in Quebec**
2015-2016 2016-2017 2017-2018
6 7 7

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Quebec**

Text Version
Resolution of Complaints in Quebec**
2015-2016 2016-2017 2017-2018
Informally resolved 1 2 2
Investigated by the RCMP 1 3 1
Withdrawn by complainant 1 1 0
Terminated by the RCMP 3 1 3

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Quebec.

Finalized Complaints & Allegations

In 2017-18, the RCMP in Quebec finalized 7 complaints containing 23 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Irregularity - Evidence

9

1

8

0

0

0

Neglect of Duty

7

0

5

0

2

0

Improper Attitude

2

0

0

1

1

0

Irregularity in Procedure

2

0

1

1

0

0

Driving Irregularity

1

0

0

1

0

0

In 2016-17, the RCMP in Quebec finalized 7 complaints containing 9 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

5

0

2

3

0

0

Neglect of Duty

2

0

2

0

0

0

Improper Arrest

1

0

1

0

0

0

Driving Irregularity

1

1

0

0

0

0

In 2015-16, the RCMP in Quebec finalized 6 complaints containing 11 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

4

0

0

1

3

0

Policy

3

0

0

0

3

0

Neglect of Duty

1

0

1

0

0

0

Improper Persons or Vehicles Search

1

0

1

0

0

0

Improper Search of Premises

1

0

1

0

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2017-18, the Commission received 2 new requests for review concerning complaints in Quebec. This represents 1% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (QC)

Text Version
Number of Finalized Complaints Referred to Commission for Review (QC)
2016-2017 2017-2018
1 2
Review Reports Issued (QC)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

3

0

0

3

2017-2018

1

0

0

1

Chairperson-Initiated Complaints and Investigations

In 2017-18, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Quebec.

New Brunswick
  • 143 complaints lodged representing 5% of complaints lodged Canada-wide
  • 143 complaints finalized representing 8% of complaints finalized Canada-wide

Public Complaints Received

Of the 143 public complaints lodged regarding the on-duty conduct of RCMP members in New Brunswick between April 1, 2017, and March 31, 2018, the Commission received 137 complaints while the RCMP received 6 complaints.

Complaints lodged with the Commission vs. RCMP 2017-2018

Text Version
Complaints lodged with the Commission vs. RCMP 2017-2018
New Brunswick Canada-wide
RCMP 4 % 12 %
Commission 96 % 88 %

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in New Brunswick

Text Version
Public Complaints in New Brunswick
2015-2016 2016-2017 2017-2018
Total # of complaints received 123 163 143
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 100 144 129

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2018 (FY 2017-18) may have been lodged in December 2016 (FY 2016-17).

Number of Finalized Complaints in New Brunswick

Text Version
Number of Finalized Complaints in New Brunswick
2015-2016 2016-2017 2017-2018
48 82 143

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Nouveau Brunswick**

Text Version
Resolution of Complaints in Nouveau Brunswick**
2015-2016 2016-2017 2017-2018
Informally resolved 16 23 32
Investigated by the RCMP 18 36 76
Withdrawn by complainant 13 19 29
Terminated by the RCMP 0 3 5

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in New Brunswick.

Finalized Complaints & Allegations

In 2017-18, the RCMP in New Brunswick finalized 143 complaints containing 348 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

173

4

86

34

11

38

Improper Attitude

97

5

56

23

0

13

Improper Use of Force

20

0

13

6

0

1

Improper Arrest

17

0

13

4

0

0

Irregularity in Procedure

11

1

4

5

0

1

In 2016-17, the RCMP in New Brunswick finalized 82 complaints containing 154 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

74

1

47

17

2

7

Improper Attitude

42

1

22

16

0

3

Improper Use of Force

13

0

11

1

0

1

Improper Arrest

7

0

7

0

0

0

Driving Irregularity

6

0

0

6

0

0

In 2015-16, the RCMP in New Brunswick finalized 48 complaints containing 82 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

33

1

20

7

1

4

Improper Attitude

17

1

7

9

3

0

Irregularity in Procedure

12

0

7

5

0

0

Oppressive Conduct

6

0

6

0

0

0

Improper Use of Force

3

0

2

0

0

1

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2017-18, the Commission received 18 new requests for review concerning complaints in New Brunswick. This represents 8% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (NB)

Text Version
Number of Finalized Complaints Referred to Commission for Review (NB)
2016-2017 2017-2018
1 2
Review Reports Issued (NB)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

4

1

0

5

2017-2018

9

1

1

11

Chairperson-Initiated Complaints and Investigations

In 2017-18, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in New Brunswick.

Prince Edward Island
  • 8 complaints lodged representing 0.3% of complaints lodged Canada-wide
  • 11 complaints finalized representing 1% of complaints finalized Canada-wide

Public Complaints Received

Of the 8 public complaints lodged regarding the on-duty conduct of RCMP members in Prince Edward Island between April 1, 2017, and March 31, 2018, the Commission received 8 complaints while the RCMP received 0 complaints.

Complaints lodged with the Commission vs. RCMP 2017-2018

Text Version
Complaints lodged with the Commission vs. RCMP 2017-2018
Prince Edward Island Canada-wide
RCMP 0% 12%
Commission 100% 88%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Prince Edward Island

Text Version
Public Complaints in Prince Edward Island
2015-2016 2016-2017 2017-2018
Total # of complaints received 7 12 8
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 5 11 8

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2018 (FY 2017-18) may have been lodged in December 2016 (FY 2016-17).

Number of Finalized Complaints in Prince Edward Island

Text Version
Number of Finalized Complaints in Prince Edward Island
2015-2016 2016-2017 2017-2018
6 5 11

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Prince Edward Island**

Text Version
Resolution of Complaints in Prince Edward Island**
2015-2016 2016-2017 2017-2018
Informally resolved 2 0 1
Investigated by the RCMP 4 5 8
Withdrawn by complainant 0 0 2
Terminated by the RCMP 0 0 0

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Prince Edward Island.

Finalized Complaints & Allegations

In 2017-18, the RCMP in Prince Edward Island finalized 11 complaints containing 41 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

16

0

15

1

0

0

Improper Arrest

7

1

6

0

0

0

Improper Attitude

5

0

4

0

0

1

Improper Persons or
Vehicles Search

5

0

5

0

0

0

Improper Use of Force

3

0

3

0

0

0

In 2016-17, the RCMP in Prince Edward Island finalized 5 complaints containing 18 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

8

1

7

0

0

0

Neglect of Duty

4

0

4

0

0

0

Improper Use of Force

2

0

2

0

0

0

Improper Arrest

2

0

2

0

0

0

Improper Persons or
Vehicles Search

2

0

2

0

0

0

In 2015-16, the RCMP in Prince Edward Island finalized 6 complaints containing 14 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

6

0

6

0

0

0

Improper Attitude

4

0

2

2

0

0

Irregularity in Procedure

3

0

3

0

0

0

Improper Use of Force

1

0

1

0

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2017-18, the Commission received 2 new requests for review concerning complaints in Prince Edward Island. This represents 1% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (PE)

Text Version
Number of Finalized Complaints Referred to Commission for Review (PE)
2016-2017 2017-2018
2 2
Review Reports Issued (PE)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

1

0

0

1

2017-2018

2

0

0

2

Chairperson-Initiated Complaints and Investigations

In 2017-18, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Prince Edward Island.

Nova Scotia
  • 154 complaints lodged representing 6% of complaints lodged Canada-wide
  • 138 complaints finalized representing 8% of complaints finalized Canada-wide

Public Complaints Received

Of the 154 public complaints lodged regarding the on-duty conduct of RCMP members in Nova Scotia between April 1, 2017, and March 31, 2018, the Commission received 140 complaints while the RCMP received 14 complaints.

Complaints lodged with the Commission vs. RCMP 2017-2018

Text Version
Complaints lodged with the Commission vs. RCMP 2017-2018
Nova Scotia Canada-wide
RCMP 9% 12%
Commission 91% 88%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Nova Scotia

Text Version
Public Complaints in Nova Scotia
2015-2016 2016-2017 2017-2018
Total # of complaints received 120 176 154
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 112 157 138

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2018 (FY 2017-18) may have been lodged in December 2016 (FY 2016-17).

Number of Finalized Complaints in Nova Scotia

Text Version
Number of Finalized Complaints in Nova Scotia
2015-2016 2016-2017 2017-2018
85 129 138

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Nova Scotia**

Text Version
Resolution of Complaints in Nova Scotia**
2015-2016 2016-2017 2017-2018
Informally resolved 50 59 61
Investigated by the RCMP 26 56 56
Withdrawn by complainant 6 8 16
Terminated by the RCMP 3 5 5

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Nova Scotia.

Finalized Complaints & Allegations

In 2017-18, the RCMP in Nova Scotia finalized 138 complaints containing 299 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

125

7

65

51

1

1

Improper Attitude

74

2

42

29

0

1

Mishandling of Property

20

0

18

2

0

0

Oppressive Conduct

15

0

11

3

1

0

Improper Use of Force

13

0

13

0

0

0

In 2016-17, the RCMP in Nova Scotia finalized 129 complaints containing 280 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

123

8

84

30

1

0

Improper Attitude

60

4

17

39

0

0

Improper Use of Force

24

0

20

4

0

0

Oppressive Conduct

24

0

22

1

0

1

Improper Arrest

16

2

10

4

0

0

In 2015-16, the RCMP in Nova Scotia finalized 85 complaints containing 157 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

65

6

31

27

0

1

Improper Attitude

42

0

10

32

0

0

Oppressive Conduct

12

0

9

3

0

0

Improper Arrest

11

4

4

3

0

0

Improper Use of Force

9

0

7

1

1

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2017-18, the Commission received 22 new requests for review concerning complaints in Nova Scotia. This represents 10% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (NS)

Text Version
Number of Finalized Complaints Referred to Commission for Review (NS)
2016-2017 2017-2018
18 22
Review Reports Issued (NS)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

7

0

1

8

2017-2018

15

4

0

19

Chairperson-Initiated Complaints and Investigations

In 2017-18, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Nova Scotia.

Newfoundland and Labrador
  • 61 complaints lodged representing 2% of complaints lodged Canada-wide
  • 46 complaints finalized representing 3% of complaints finalized Canada-wide

Public Complaints Received

Of the 61 public complaints lodged regarding the on-duty conduct of RCMP members in Newfoundland and Labrador between April 1, 2017, and March 31, 2018, the Commission received 46 complaints while the RCMP received 15 complaints.

Complaints lodged with the Commission vs. RCMP 2017-2018

Text Version
Complaints lodged with the Commission vs. RCMP 2017-2018
Newfoundland and Labrador Canada-wide
RCMP 25% 12%
Commission 75% 88%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Newfoundland and Labrador

Text Version
Public Complaints in Newfoundland and Labrador
2015-2016 2016-2017 2017-2018
Total # of complaints received 55 56 61
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 51 51 55

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2018 (FY 2017-18) may have been lodged in December 2016 (FY 2016-17).

Number of Finalized Complaints in Newfoundland and Labrador

Text Version
Number of Finalized Complaints in Newfoundland and Labrador
2015-2016 2016-2017 2017-2018
49 42 46

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Newfoundland and Labrador**

Text Version
Resolution of Complaints in Newfoundland and Labrador**
2015-2016 2016-2017 2017-2018
Informally resolved 14 19 28
Investigated by the RCMP 31 16 11
Withdrawn by complainant 2 7 7
Terminated by the RCMP 2 0 0

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Newfoundland and Labrador.

Finalized Complaints & Allegations

In 2017-18, the RCMP in Newfoundland and Labrador finalized 46 complaints containing 90 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

43

0

22

16

0

5

Improper Attitude

25

0

8

16

0

1

Improper Use of Force

7

0

3

4

0

0

Mishandling of Property

5

0

4

1

0

0

Oppressive Conduct

3

0

2

1

0

0

In 2016-17, the RCMP in Newfoundland and Labrador finalized 42 complaints containing 83 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

30

2

15

13

0

0

Improper Attitude

22

1

8

13

0

0

Improper Use of Force

10

0

7

1

0

2

Irregularity in Procedure

5

1

2

2

0

0

Oppressive Conduct

4

0

4

0

0

0

In 2015-16, the RCMP in Newfoundland and Labrador finalized 49 complaints containing 122 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

36

0

26

10

0

0

Improper Attitude

25

1

14

8

2

0

Improper Use of Force

25

0

23

2

0

0

Irregularity in Procedure

17

1

14

2

0

0

Oppressive Conduct

11

0

8

3

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2017-18, the Commission received 4 new requests for review concerning complaints in Newfoundland and Labrador. This represents 2% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (NL)

Text Version
Number of Finalized Complaints Referred to Commission for Review (NL)
2016-2017 2017-2018
8 4
Review Reports Issued (NL)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

3

1

0

4

2017-2018

4

0

0

4

Chairperson-Initiated Complaints and Investigations

In 2017-18, the Commission Chairperson did not initiated any complaints, or public interest investigations, concerning RCMP member conduct in Newfoundland and Labrador.

Yukon
  • 28 complaints lodged representing 1% of complaints lodged Canada-wide
  • 26 complaints finalized representing 2% of complaints finalized Canada-wide

Public Complaints Received

Of the 28 public complaints lodged regarding the on-duty conduct of RCMP members in Yukon between April 1, 2017, and March 31, 2018, the Commission received 22 complaints while the RCMP received 6 complaints.

Complaints lodged with the Commission vs. RCMP 2017-2018

Text Version
Complaints lodged with the Commission vs. RCMP 2017-2018
Yukon Canada-wide
RCMP 21% 12%
Commission 79% 88%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Yukon

Text Version
Public Complaints in Yukon
2015-2016 2016-2017 2017-2018
Total # of complaints received 49 23 28
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 46 19 27

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2018 (FY 2017-18) may have been lodged in December 2016 (FY 2016-17).

Number of Finalized Complaints in Yukon

Text Version
Number of Finalized Complaints in Yukon
2015-2016 2016-2017 2017-2018
28 37 26

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Yukon**

Text Version
Resolution of Complaints in Yukon**
2015-2016 2016-2017 2017-2018
Informally resolved 6 3 9
Investigated by the RCMP 20 34 11
Withdrawn by complainant 0 0 5
Terminated by the RCMP 2 0 1

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Yukon.

Finalized Complaints & Allegations

In 2017-18, the RCMP in Yukon finalized 26 complaints containing 36 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

19

1

14

3

0

1

Improper Use of Force

8

0

4

4

0

0

Improper Attitude

5

0

2

2

0

1

Mishandling of Property

2

0

2

0

0

0

Irregularity - Evidence

1

0

1

0

0

0

In 2016-17, the RCMP in Yukon finalized 37 complaints containing 74 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

54

3

50

1

0

0

Improper Attitude

33

2

26

4

1

0

Improper Use of Force

7

0

7

0

0

0

Driving Irregularity

7

1

6

0

0

0

Irregularity in Procedure

4

0

4

0

0

0

In 2015-16, the RCMP in Yukon finalized 28 complaints containing 74 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

33

2

24

6

1

0

Improper Attitude

12

2

7

3

0

0

Irregularity in Procedure

10

2

4

6

1

0

Improper Arrest

5

0

3

0

2

0

Improper Use of Force

3

0

3

0

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2017-18, the Commission received 3 new requests for review concerning complaints in Yukon. This represents 1% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (YT)

Text Version
Number of Finalized Complaints Referred to Commission for Review (YT)
2016-2017 2017-2018
7 3
Review Reports Issued (YT)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

0

3

0

3

2017-2018

6

0

1

7

Chairperson-Initiated Complaints and Investigations

In 2017-18, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Yukon.

Northwest Territories
  • 33 complaints lodged representing 1% of complaints lodged Canada-wide
  • 26 complaints finalized representing 2% of complaints finalized Canada-wide

Public Complaints Received

Of the 33 public complaints lodged regarding the on-duty conduct of RCMP members in Northwest Territories between April 1, 2017, and March 31, 2018, the Commission received 21 complaints while the RCMP received 12 complaints.

Complaints lodged with the Commission vs. RCMP 2017-2018

Text Version
Complaints lodged with the Commission vs. RCMP 2017-2018
Northwest Territories Canada-wide
RCMP 36% 12%
Commission 64% 88%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Northwest Territories

Text Version
Public Complaints in Northwest Territories
2015-2016 2016-2017 2017-2018
Total # of complaints received 27 32 33
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 27 27 31

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2018 (FY 2017-18) may have been lodged in December 2016 (FY 2016-17).

Number of Finalized Complaints in Northwest Territories

Text Version
Number of Finalized Complaints in Northwest Territories
2015-2016 2016-2017 2017-2018
23 24 26

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Northwest Territories**

Text Version
Resolution of Complaints in Northwest Territories**
2015-2016 2016-2017 2017-2018
Informally resolved 11 19 22
Investigated by the RCMP 12 4 2
Withdrawn by complainant 0 1 1
Terminated by the RCMP 0 0 1

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Northwest Territories.

Finalized Complaints & Allegations

In 2017-18, the RCMP in Northwest Territories finalized 26 complaints containing 52 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

19

0

1

16

1

1

Neglect of Duty

19

0

2

16

0

1

Improper Arrest

7

0

2

4

0

1

Improper Use of Force

5

0

0

5

0

0

Mishandling of Property

1

0

0

0

1

0

In 2016-17, the RCMP in Northwest Territories finalized 24 complaints containing 43 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

15

0

0

15

0

0

Neglect of Duty

11

0

7

4

0

0

Improper Use of Force

11

1

7

1

1

1

Improper Arrest

4

0

1

2

1

0

Mishandling of Property

1

0

0

1

0

0

In 2015-16, the RCMP in Northwest Territories finalized 23 complaints containing 66 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

24

5

6

13

0

0

Improper Attitude

16

2

9

5

0

0

Improper Use of Force

13

0

9

4

0

0

Improper Arrest

9

0

6

3

0

0

Irregularity in Procedure

1

0

1

0

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

The Commission did not receive any new requests for review concerning complaints in the Northwest Territories in 2016-2017 or 2017-2018.

Review Reports Issued (NT)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

6

0

0

6

2017-2018

0

2

0

2

Chairperson-Initiated Complaints and Investigations

In 2017-18, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in the Northwest Territories.

Nunavut
  • 22 complaints lodged representing 1% of complaints lodged Canada-wide
  • 4 complaints finalized representing 0.2% of complaints finalized Canada-wide

Public Complaints Received

Of the 22 public complaints lodged regarding the on-duty conduct of RCMP members in Nunavut between April 1, 2017, and March 31, 2018, the Commission received 21 complaints while the RCMP received 1 complaint.

Complaints lodged with the Commission vs. RCMP 2017-2018

Text Version
Complaints lodged with the Commission vs. RCMP 2017-2018
Nunavut Canada-wide
RCMP 5% 95%
Commission 12% 88%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Nunavut

Text Version
Public Complaints in Nunavut
2015-2016 2016-2017 2017-2018
Total # of complaints received 12 10 22
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 10 10 15

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2018 (FY 2017-18) may have been lodged in December 2016 (FY 2016-17).

Number of Finalized Complaints in Nunavut

Text Version
Number of Finalized Complaints in Nunavut
2015-2016 2016-2017 2017-2018
3 0 4

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Nunavut**

Text Version
Resolution of Complaints in Nunavut**
2015-2016 2016-2017 2017-2018
Informally resolved 2 0 2
Investigated by the RCMP 1 0 0
Withdrawn by complainant 0 0 2
Terminated by the RCMP 0 0 0

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Nunavut.

Finalized Complaints & Allegations

In 2017-18, the RCMP in Nunavut finalized 4 complaints containing 4 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

2

0

0

1

0

1

Neglect of Duty

2

0

0

1

0

1

In 2016-17, the RCMP in Nunavut finalized 0 complaints.

In 2015-16, the RCMP in Nunavut finalized 3 complaints containing 5 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Use of Force

2

0

2

0

0

0

Improper Attitude

1

0

0

1

0

0

Neglect of Duty

1

0

0

1

0

0

Service

1

0

0

1

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

The Commission did not receive any new requests for review concerning complaints in Nunavut in 2016-17 or 2017-18.

Additionally, the Commission has not issued any review reports concerning public complaints in Nunavut during these same time periods.

Chairperson-Initiated Complaints and Investigations

In 2017-18, the Commission Chairperson initiated 0 complaints and 2 public interest investigations, concerning RCMP member conduct in Nunavut.

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