Report on RCMP Public Complaints 2018-2019

Canada-wide

Public Complaints Received

The Civilian Review and Complaints Commission for the RCMP accepts complaints about the on-duty conduct of RCMP members. Complaints may also be made directly with the RCMP. For more information on the Commission, please see the CRCC's 2018-19 Annual Report.

Of the 2988 public complaints lodged between April 1, 2018, and March 31, 2019, the Commission received 2726 complaints while the RCMP received 262 complaints.

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints Canada-Wide

Text Version
Public Complaints Canada-Wide
  2015-2016 2016-2017 2017-2018 2018-2019
Total # of complaints received 2378 2751 2645 2988
Total # of complaints meeting criteria (per section 45.53 of RCMP Act 2126 2283 2262 2352

Please note: The slight variance between complaint numbers provided in the Commission's Annual Report and those provided in the Canada-wide statistics of this report can be attributed to duplication of complaints, and the fluidity of the public complaint process.

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2019 (FY 2018-19) may have been lodged in December 2017 (FY 2017-18).

Number of Finalized Complaints Canada-Wide

Text Version

Number of Finalized Complaints Canada-Wide

  • 2015-2016: 1906
  • 2016-2017: 1802
  • 2017-2018: 1700
  • 2018-2019: 2248

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints Canada-Wide**

Text Version
Resolution of Complaints Canada-Wide**
  2015-2016 2016-2017 2017-2018 2018-2019
Informally resolved 743 785 780 831
Investigated by the RCMP 955 780 647 1028
Withdrawn by complainant 90 166 193 275
Terminated by the RCMP 69 60 65 114

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints Canada-Wide.

Complaints Lodged with the Commission vs. the RCMP

BY PROVINCE AND TERRITORY

Text Version
Complaints Lodged with the Commission vs. the RCM
BY PROVINCE AND TERRITORY
British Columbia Alberta Saskachewan Manitoba Ontario Quebec New Brunswick Prince Edward Island Nova Scotia Newfoundland and Labrador Yukon Northwest Territories Nunavut
Commission 92% 88% 89% 61% 100% 100% 96% 100% 92% 89% 100% 81% 88%
RCMP 8% 12% 11% 14% 0% 0% 4% 0% 8% 11% 0% 19% 12%

Finalized Complaints & Allegations

A complaint may contain a single allegation* or multiple allegations.

Allegations contained in public complaints are categorized during the investigation.

In 2018-19, the 2248 finalized complaint investigations contained 5569 allegations.

The top allegations Canada-wide are:

  • Neglect of Duty;
  • Improper Attitude;
  • Improper Use of Force;
  • Improper Arrest;
  • Mishandling of Property.
Province
Territory
Allegation Province
Territory
Allegation

BC

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

PE

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper use of Firearms

AB.

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

NS

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

SK

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

NL

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

MB

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

YT

  1. Improper Attitude
  2. Neglect of Duty
  3. Mishandling of Property

ON

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Arrest

NT

  1. Improper Attitude
  2. Improper Use of Force
  3. Neglect of Duty

QC

  1. Neglect of Duty
  2. Irregularity in Procedure

NU

  1. Neglect of Duty
  2. Improper Use of Force
  3. Improper Arrest

NB

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

 

 

*A list of all allegations is available here.

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

The role of the Commission is to make findings after an objective examination of the information available and to make recommendations that improve policy and performance of the RCMP and its members.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of
Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response and prepares a Final Report.

Number of Finalized Complaints Referred to Commission for Review Canada-wide

Text Version
Number of Finalized Complaints Referred to Commission for Review Canada-wide
2015-2016 2016-2017 2017-2018 2018-2019
243 233 229 272
Review Reports Issued Canada-wide
  Satisfied Reports Interim Reports Final Reports Total

2015-2016

137

19

12

168

2016-2017

167

57

14

238

2017-2018

162

59

26

247

2018-2019

164

65

26

255

Chairperson-Initiated Complaints and Investigations

In addition to dealing with public complaints, if the Chairperson is satisfied that there are reasonable grounds to investigate the on-duty conduct of an RCMP member, the Chairperson can initiate a complaint and forward the complaint to the RCMP for investigation.

If the Chairperson determines that it is not in the public interest for the RCMP to investigate a public or Chairperson-initiated complaint, the Commission can conduct its own public interest investigation.

In 2018-19, the Commission initiated one Chairperson-initiated complaint and public interest investigation into the RCMP's investigation of the death of Colten Boushie and the events that followed, including the next of kin notification, the search of Debbie Baptiste's residence, and the dissemination of media releases.

British Columbia
  • 1271 complaints lodged representing 43% of complaints lodged Canada-wide
  • 1009 complaints finalized representing 45% of complaints finalized Canada-wide

Public Complaints Received

Of the 1271 public complaints lodged regarding the on-duty conduct of RCMP members in British Columbia between April 1, 2018, and March 31, 2019, the Commission received 1165 complaints while the RCMP received 106 complaints.

Complaints lodged with the Commission vs. RCMP 2018-2019

Text Version
Complaints lodged with the Commission vs. RCMP 2018-2019
British Columbia Canada-wide
RCMP 8% 9%
Commission 92% 91%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in British Columbia

Text Version
Public Complaints in British Columbia
2015-2016 2016-2017 2017-2018 2018-2019
Total # of complaints received 1092 1159 1095 1271
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 949 984 981 1055

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2019 (FY 2018-19) may have been lodged in December 2017 (FY 2017-18).

Number of Finalized Complaints in British Columbia

Text Version
Number of Finalized Complaints in British Columbia
2015-2016 2016-2017 2017-2018 2018-2019
855 758 606 1025

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in British Columbia**

Text Version
Resolution of Complaints in British Columbia**
2015-2016 2016-2017 2017-2018 2018-2019
Informally resolved 326 331 325 408
Investigated by the RCMP 451 314 175 461
Withdrawn by complainant 50 89 86 119
Terminated by the RCMP 24 19 17 37

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in British Columbia.

Finalized Complaints & Allegations

Allegations are classified according to the following categories

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2018-19, the RCMP in British Columbia finalized 1025 complaints containing 2314 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP

Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

912

66

472

296

16

66

Improper Attitude

647

26

289

265

16

51

Improper Use of Force

249

5

163

55

6

20

Improper Arrest

182

4

114

47

2

15

Irregularity in Procedure

86

2

45

29

1

9

In 2017-18, the RCMP in British Columbia finalized 606 complaints containing 1238 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant
Neglect of Duty

438

30

133

219

8

48

Improper Attitude

364

8

91

241

5

19

Improper Use of Force

119

5

48

57

0

9

Improper Arrest

94

3

44

42

0

5

Irregularity in Procedure

63

2

25

31

0

5

In 2016-17, the RCMP in British Columbia finalized 758 complaints containing 1516 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant
Neglect of Duty

589

22

291

242

15

19

Improper Attitude

455

16

179

232

11

17

Improper Use of Force

141

0

94

35

10

2

Improper Arrest

104

3

63

32

1

5

Irregularity in Procedure

63

2

26

33

1

1

In 2015-16, the RCMP in British Columbia finalized 855 complaints containing 2521 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant
Neglect of Duty

945

20

638

253

26

8

Improper Attitude

558

26

331

194

2

5

Improper Use of Force

280

1

218

54

3

4

Improper Arrest

190

3

142

41

0

4

Irregularity in Procedure

155

3

97

47

7

1

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2018-19, the Commission received 115 new requests for review concerning complaints in British Columbia. This represents 42% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (BC)

Text Version
Number of Finalized Complaints Referred to Commission for Review (BC)
2016-2017 2017-2018 2018-2019
90 55 115
Review Reports Issued (BC)
  Satisfied Reports Interim Reports Final Reports Total
2016-2017 73 33 6 112
2017-2018 48 25 15 88
2018-2019 53 17 18 88

Chairperson-Initiated Complaints and Investigations

In 2018-19, the Commission Chairperson initiated 0 complaints and 0 public interest investigations, concerning RCMP member conduct in British Columbia.

Alberta
  • 604 complaints lodged representing 20% of complaints lodged Canada-wide
  • 424 complaints finalized representing 19% of complaints finalized Canada-wide

Public Complaints Received

Of the 604 public complaints lodged regarding the on-duty conduct of RCMP members in Alberta between April 1, 2018, and March 31, 2019, the Commission received 533 complaints while the RCMP received 71 complaints.

Complaints lodged with the Commission vs. RCMP 2018-2019

Text Version
Complaints lodged with the Commission vs. RCMP 2018-2019
Alberta Canada-wide
RCMP 12% 9%
Commission 88% 91%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Alberta

Text Version
Public Complaints in Alberta
2015-2016 2016-2017 2017-2018 2018-2019
Total # of complaints received 490 522 543 604
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 435 445 481 497

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2019 (FY 2018-19) may have been lodged in December 2017 (FY 2017-18).

Number of Finalized Complaints in Alberta

Text Version
Number of Finalized Complaints in Alberta
2015-2016 2016-2017 2017-2018 2018-2019
413 345 399 429

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Alberta**

Text Version
Resolution of Complaints in Alberta**
2015-2016 2016-2017 2017-2018 2018-2019
Informally resolved 163 166 184 181
Investigated by the RCMP 228 160 174 181
Withdrawn by complainant 10 14 27 35
Terminated by the RCMP 11 5 9 32

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Alberta.

Finalized Complaints & Allegations

Allegations are classified according to the following categories

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

A full description of each of these categories is available on the CRCC website.

In 2018-19, the RCMP in Alberta finalized 429 complaints containing 1154 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

539

36

312

144

25

22

Improper Attitude

288

5

137

132

7

7

Improper Use of Force

101

1

59

23

9

9

Irregularity in Procedure

55

7

25

13

4

6

Improper Arrest

50

4

29

11

3

3

In 2017-18, the RCMP in Alberta finalized 399 complaints containing 1119 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

477

39

258

156

6

18

Improper Attitude

262

12

120

115

3

12

Improper Use of Force

88

4

67

17

0

0

Improper Arrest

69

2

50

12

0

5

Irregularity in Procedure

51

7

30

14

0

0

In 2016-17, the RCMP in Alberta finalized 345 complaints containing 921 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

324

30

189

97

4

4

Improper Attitude

245

11

115

113

1

5

Irregularity in Procedure

83

2

49

27

4

1

Improper Use of Force

73

1

48

20

0

4

Improper Arrest

70

2

55

13

0

0

In 2015-16, the RCMP in Alberta finalized 413 complaints containing 1387 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

531

48

356

113

10

4

Improper Attitude

308

18

172

114

3

1

Irregularity in Procedure

136

11

94

30

0

1

Improper Use of Force

103

4

88

11

0

0

Improper Arrest

102

6

84

11

1

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2018-19, the Commission received 60 new requests for review concerning complaints in Alberta. This represents 22% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (AB)

Text Version
Number of Finalized Complaints Referred to Commission for Review (AB)
2016-2017 2017-2018 2018-2019
47 64 60
Review Reports Issued (AB)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

36

10

2

48

2017-2018

40

15

5

60

2018-2019

44

6

3

53

Chairperson-Initiated Complaints and Investigations

In 2018-19, the Commission Chairperson initiated 0 complaints and 0 public interest investigations, concerning RCMP member conduct in Alberta.

Saskatchewan
  • 222 complaints lodged representing 7% of complaints lodged Canada-wide
  • 187 complaints finalized representing 8% of complaints finalized Canada-wide

Public Complaints Received

Of the 222 public complaints lodged regarding the on-duty conduct of RCMP members in Saskatchewan between April 1, 2018, and March 31, 2019, the Commission received 198 complaints while the RCMP received 24 complaints.

Complaints lodged with the Commission vs. RCMP 2018-2019

Text Version
Complaints lodged with the Commission vs. RCMP 2018-2019
Saskatchewan Canada-wide
RCMP 11% 9%
Commission 89% 91%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Saskatchewan

Text Version
Public Complaints in Saskatchewan
2015-2016 2016-2017 2017-2018 2018-2019
Total # of complaints received 257 286 235 222
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 214 249 210 179

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2019 (FY 2018-19) may have been lodged in December 2017 (FY 2017-18).

Number of Finalized Complaints in Saskatchewan

Text Version
Number of Finalized Complaints in Saskatchewan
2015-2016 2016-2017 2017-2018 2018-2019
281 252 153 188

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Saskatchewan**

Text Version
Resolution of Complaints in Saskatchewan**
2015-2016 2016-2017 2017-2018 2018-2019
Informally resolved 112 109 72 65
Investigated by the RCMP 146 106 63 85
Withdrawn by complainant 5 18 4 25
Terminated by the RCMP 15 18 13 13

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Saskatchewan.

Finalized Complaints & Allegations

Allegations are classified according to the following categories

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2018-19, the RCMP in Saskatchewan finalized 188 complaints containing 554 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

231

18

143

45

11

14

Improper Attitude

145

2

58

66

10

9

Improper Use of Force

55

0

30

19

2

4

Improper Arrest

33

4

19

8

0

2

Improper Search of Premises

29

1

20

5

0

3

In 2017-18, the RCMP in Saskatchewan finalized 153 complaints containing 514 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

206

21

112

59

13

1

Improper Attitude

148

8

89

45

6

0

Improper Use of Force

39

1

26

12

0

0

Improper Arrest

25

1

14

10

0

0

Improper Search of Premises

22

0

16

6

0

0

In 2016-17, the RCMP in Saskatchewan finalized 252 complaints containing 747 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

289

14

179

80

9

7

Improper Attitude

161

9

75

69

7

1

Improper Use of Force

78

1

57

16

2

2

Improper Arrest

55

4

32

14

1

4

Irregularity in Procedure

37

3

15

16

3

0

In 2015-16, the RCMP in Saskatchewan finalized 281 complaints containing 918 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

365

17

247

84

7

0

Improper Attitude

170

6

80

78

4

2

Irregularity in Procedure

130

0

104

22

4

0

Improper Arrest

56

0

37

16

3

0

Oppressive Conduct

52

0

31

17

4

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2018-19, the Commission received 20 new requests for review concerning complaints in Saskatchewan. This represents 7% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (SK)

Text Version
Number of Finalized Complaints Referred to Commission for Review (SK)
2016-2017 2017-2018 2018-2019
47 64 20
Review Reports Issued (SK)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

18

2

1

21

2017-2018

16

5

2

23

2018-2019

16

4

1

21

Chairperson-Initiated Complaints and Investigations

In 2018-19, the Commission Chairperson initiated 1 complaint & public interest investigation, concerning RCMP member conduct in Saskatchewan.

Manitoba
  • 169 complaints lodged representing 6% of complaints lodged Canada-wide
  • 170 complaints finalized representing 8% of complaints finalized Canada-wide

Public Complaints Received

Of the 169 public complaints lodged regarding the on-duty conduct of RCMP members in Manitoba between April 1, 2018, and March 31, 2019, the Commission received 145 complaints while the RCMP received 24 complaints.

Complaints lodged with the Commission vs. RCMP 2018-2019

Text Version
Complaints lodged with the Commission vs. RCMP 2018-2019
Manitoba Canada-wide
RCMP 14% 9%
Commission 86% 91%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Manitoba

Text Version
Public Complaints in Manitoba
2015-2016 2016-2017 2017-2018 2018-2019
Total # of complaints received 124 145 161 169
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 108 132 143 146

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2019 (FY 2018-19) may have been lodged in December 2017 (FY 2018-19).

Nombre de plaintes réglées au Manitoba

Text Version
Number of Finalized Complaints in Manitoba
2015-2016 2016-2017 2017-2018 2018-2019
83 84 121 171

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Manitoba**

Text Version
Resolution of Complaints in Manitoba**
2015-2016 2016-2017 2017-2018 2018-2019
Informally resolved 36 43 40 100
Investigated by the RCMP 43 32 57 38
Withdrawn by complainant 3 7 7 20
Terminated by the RCMP 1 0 7 13

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Manitoba.

Finalized Complaints & Allegations

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2018-19, the RCMP in Manitoba finalized 171 complaints containing 445 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

160

1

105

28

7

19

Improper Attitude

139

1

93

30

1

10

Improper Use of Force

45

0

31

1

5

8

Improper Arrest

34

3

30

0

0

1

Mishandling of Property

16

2

8

6

0

0

In 2017-18, the RCMP in Manitoba finalized 121 complaints containing 382 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

135

13

57

48

8

9

Improper Attitude

111

3

70

33

0

5

Improper Use of Force

51

0

37

12

0

2

Improper Search of Premises

20

0

10

8

0

2

Improper Arrest

19

0

15

2

0

2

In 2016-17, the RCMP in Manitoba finalized 84 complaints containing 225 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

93

2

54

25

3

9

Improper Attitude

65

1

26

27

6

5

Improper Use of Force

31

0

14

12

0

5

Improper Arrest

16

0

10

6

0

0

Driving Irregularity

5

0

1

4

0

0

In 2015-16, the RCMP in Manitoba finalized 83 complaints containing 241 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

100

2

60

38

0

0

Improper Attitude

68

3

37

27

1

0

Improper Use of Force

17

0

14

3

0

0

Improper Arrest

15

1

14

0

0

0

Oppressive Conduct

12

0

9

3

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2018-19, the Commission received 21 new requests for review concerning complaints in Manitoba. This represents 8% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (MB)

Text Version
Number of Finalized Complaints Referred to Commission for Review (MB)
2016-2017 2017-2018 2018-2019
12 27 21
Review Reports Issued (MB)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

5

1

0

6

2017-2018

14

7

2

23

2018-2019

16

6

0

22

Chairperson-Initiated Complaints and Investigations

In 2018-19, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Manitoba.

Ontario
  • 111 complaints lodged representing 4% of complaints lodged Canada-wide
  • 19 complaints finalized representing 1% of complaints finalized Canada-wide

Public Complaints Received

Of the 111 public complaints lodged regarding the on-duty conduct of RCMP members in Ontario between April 1, 2018, and March 31, 2019, the Commission received 111 complaints while the RCMP received 0 complaints.

Complaints lodged with the Commission vs. RCMP 2018-2019

Text Version
Complaints lodged with the Commission vs. RCMP 2018-2019
Ontario Canada-wide
RCMP 0% 9%
Commission 100% 91%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Ontario

Text Version
Public Complaints in Ontario
2015-2016 2016-2017 2017-2018 2018-2019
Total # of complaints received 78 105 105 111
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 56 43 31 25

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2019 (FY 2018-19) may have been lodged in December 2017 (FY 2017-18).

Number of Finalized Complaints in Ontario

Text Version
Number of Finalized Complaints in Ontario
2015-2016 2016-2017 2017-2018 2018-201>
26 37 20 19

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Ontario**

Text Version
Resolution of Complaints in Ontario**
2015-2016 2016-2017 2017-2018 2018-2019
Informally resolved 4 11 4 3
Investigated by the RCMP 14 14 13 10
Withdrawn by complainant 0 2 0 2
Terminated by the RCMP 8 9 3 4

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Ontario.

Finalized Complaints & Allegations

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2018-19, the RCMP in Ontario finalized 19 complaints containing 45 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

18

0

11

2

1

4

Improper Attitude

17

1

7

2

2

5

Improper Arrest

6

0

2

0

0

4

Improper Use of Force

2

0

1

0

1

0

Mishandling of Property

1

0

1

0

0

0

In 2017-18, the RCMP in Ontario finalized 20 complaints containing 29 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

11

0

8

1

2

0

Irregularity in Procedure

9

4

5

0

0

0

Improper Attitude

6

0

4

2

0

0

Driving Irregularity

2

0

1

1

0

0

Service

1

0

1

0

0

0

In 2016-17, the RCMP in Ontario finalized 37 complaints containing 70 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Driving Irregularity

28

0

19

2

7

0

Improper Attitude

18

2

3

8

5

0

Neglect of Duty

9

2

4

3

0

0

Oppressive Conduct

4

0

0

2

2

0

Improper Use of Firearms

3

0

2

1

0

0

In 2015-16, the RCMP in Ontario finalized 26 complaints containing 74 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

42

1

30

4

7

0

Irregularity in Procedure

9

1

8

0

0

0

Improper Arrest

9

0

9

0

0

0

Improper Attitude

6

0

6

0

0

0

Mishandling of Property

3

0

2

1

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2018-19, the Commission received 6 new requests for review concerning complaints in Ontario. This represents 2% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (ON)

Text Version
Number of Finalized Complaints Referred to Commission for Review (ON)
2016-2017 2017-2018 2018-2019
12 27 6
Review Reports Issued (ON)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

11

6

4

21

2017-2018

7

0

0

7

2018-2019

10

0

0

10

Chairperson-Initiated Complaints and Investigations

In 2018-19, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Ontario.

Quebec
  • 63 complaints lodged representing 2% of complaints lodged Canada-wide
  • 4 complaints finalized representing 0.2% of complaints finalized Canada-wide

Public Complaints Received

Of the 63 public complaints lodged regarding the on-duty conduct of RCMP members in Quebec between April 1, 2018, and March 31, 2019, the Commission received 63 complaints while the RCMP received 0 complaints.

Complaints lodged with the Commission vs. RCMP 2018-2019

Text Version
Complaints lodged with the Commission vs. RCMP 2018-2019
Quebec Canada-wide
RCMP 0% 9%
Commission 100% 91%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Quebec

Text Version
Public Complaints in Quebec
2015-2016 2016-2017 2017-2018 2018-2019
Total # of complaints received 18 36 35 63
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 11 7 10 5

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2019 (FY 2018-19) may have been lodged in December 2017 (FY 2017-18).

Resolution of Complaints in Quebec**

Text Version
Resolution of Complaints in Quebec**
2015-2016 2016-2017 2017-2018 2018-2019
6 7 7 4

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Quebec**

Text Version
Resolution of Complaints in Quebec**
2015-2016 2016-2017 2017-2018 2018-2019
Informally resolved 1 2 2 0
Investigated by the RCMP 1 3 1 4
Withdrawn by complainant 1 1 0 0
Terminated by the RCMP 3 1 3 0

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Quebec.

Finalized Complaints & Allegations

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2018-19, the RCMP in Quebec finalized 4 complaints containing 6 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

5

0

5

0

0

0

Irregularity in Procedure

1

0

1

0

0

0

In 2017-18, the RCMP in Quebec finalized 7 complaints containing 23 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Irregularity - Evidence

9

1

8

0

0

0

Neglect of Duty

7

0

5

0

2

0

Improper Attitude

2

0

0

1

1

0

Irregularity in Procedure

2

0

1

0

1

0

Driving Irregularity

1

0

0

1

0

0

In 2016-17, the RCMP in Quebec finalized 7 complaints containing 9 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

5

0

2

3

0

0

Neglect of Duty

2

0

2

0

0

0

Improper Arrest

1

0

1

0

0

0

Driving Irregularity

1

1

0

0

0

0

In 2015-16, the RCMP in Quebec finalized 6 complaints containing 11 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

4

0

0

1

3

0

Policy

3

0

0

0

3

0

Neglect of Duty

1

0

1

0

0

0

Improper Persons or Vehicles Search

1

0

1

0

0

0

Improper Search of Premises

1

0

1

0

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2018-19, the Commission received 4 new requests for review concerning complaints in Quebec. This represents 1% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (QC)

Text Version
Number of Finalized Complaints Referred to Commission for Review (QC)
2016-2017 2017-2018 2018-2019
1 2 4
Review Reports Issued (QC)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

3

0

0

3

2017-2018

1

0

0

1

2018-2019

0

1

0

1

Chairperson-Initiated Complaints and Investigations

In 2018-19, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Quebec.

New Brunswick
  • 173 complaints lodged representing 6% of complaints lodged Canada-wide
  • 144 complaints finalized representing 6% of complaints finalized Canada-wide

Public Complaints Received

Of the 173 public complaints lodged regarding the on-duty conduct of RCMP members in New Brunswick between April 1, 2018, and March 31, 2019, the Commission received 166 complaints while the RCMP received 7 complaints.

Complaints lodged with the Commission vs. RCMP 2018-2019

Text Version
Complaints lodged with the Commission vs. RCMP 2018-2019
New Brunswick Canada-wide
RCMP 4 % 9 %
Commission 96 % 91 %

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in New Brunswick

Text Version
Public Complaints in New Brunswick
2015-2016 2016-2017 2017-2018 2018-2019
Total # of complaints received 123 163 143 173
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 100 144 129 148

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2019 (FY 2018-19) may have been lodged in December 2017 (FY 2017-18).

Number of Finalized Complaints in New Brunswick

Text Version
Number of Finalized Complaints in New Brunswick
2015-2016 2016-2017 2017-2018 2018-2019
48 82 143 144

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Nouveau Brunswick**

Text Version
Resolution of Complaints in Nouveau Brunswick**
2015-2016 2016-2017 2017-2018 2018-2019
Informally resolved 16 23 32 25
Investigated by the RCMP 18 36 76 86
Withdrawn by complainant 13 19 29 27
Terminated by the RCMP 0 3 5 6

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in New Brunswick.

Finalized Complaints & Allegations

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2018-19, the RCMP in New Brunswick finalized 144 complaints containing 387 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

199

17

97

35

3

47

Improper Attitude

105

1

66

19

4

15

Improper Use of Force

33

0

19

1

1

12

Improper Arrest

26

0

11

3

0

12

Mishandling of Property

6

0

5

1

0

0

In 2017-18, the RCMP in New Brunswick finalized 143 complaints containing 348 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

173

4

86

34

11

38

Improper Attitude

97

5

56

23

0

13

Improper Use of Force

20

0

13

6

0

1

Improper Arrest

17

0

13

4

0

0

Irregularity in Procedure

11

1

4

5

0

1

In 2016-17, the RCMP in New Brunswick finalized 82 complaints containing 154 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

74

1

47

17

2

7

Improper Attitude

42

1

22

16

0

3

Improper Use of Force

13

0

11

1

0

1

Improper Arrest

7

0

7

0

0

0

Driving Irregularity

6

0

0

6

0

0

In 2015-16, the RCMP in New Brunswick finalized 48 complaints containing 82 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

33

1

20

7

1

4

Improper Attitude

17

1

7

9

0

0

Irregularity in Procedure

12

0

7

5

0

0

Oppressive Conduct

6

0

6

0

0

0

Improper Use of Force

3

0

2

0

0

1

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2018-19, the Commission received 20 new requests for review concerning complaints in New Brunswick. This represents 7% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (NB)

Text Version
Number of Finalized Complaints Referred to Commission for Review (NB)
2016-2017 2017-2018 2018-2019
13 18 20
Review Reports Issued (NB)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

4

1

0

5

2017-2018

9

1

1

11

2018-2019

10

25

0

35

Chairperson-Initiated Complaints and Investigations

In 2018-19, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in New Brunswick.

Prince Edward Island
  • 23 complaints lodged representing 0.8% of complaints lodged Canada-wide
  • 16 complaints finalized representing 0.7% of complaints finalized Canada-wide

Public Complaints Received

Of the 23 public complaints lodged regarding the on-duty conduct of RCMP members in Prince Edward Island between April 1, 2018, and March 31, 2019, the Commission received 23 complaints while the RCMP received 0 complaints.

Complaints lodged with the Commission vs. RCMP 2018-2019

Text Version
Complaints lodged with the Commission vs. RCMP 2018-2019
Prince Edward Island Canada-wide
RCMP 0% 9%
Commission 100% 91%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Prince Edward Island

Text Version
Public Complaints in Prince Edward Island
2015-2016 2016-2017 2017-2018 2018-2019
Total # of complaints received 7 12 8 23
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 5 11 8 21

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2019 (FY 2018-19) may have been lodged in December 2017 (FY 2017-18).

Number of Finalized Complaints in Prince Edward Island

Text Version
Number of Finalized Complaints in Prince Edward Island
2015-2016 2016-2017 2017-2018 2018-2019
6 5 11 16

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Prince Edward Island**

Text Version
Resolution of Complaints in Prince Edward Island**
2015-2016 2016-2017 2017-2018 2018-2019
Informally resolved 2 0 1 3
Investigated by the RCMP 4 5 8 10
Withdrawn by complainant 0 0 2 3
Terminated by the RCMP 0 0 0 0

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Prince Edward Island.

Finalized Complaints & Allegations

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2018-19, the RCMP in Prince Edward Island finalized 16 complaints containing 49 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

22

0

18

0

4

0

Improper Attitude

11

2

5

3

0

1

Improper Use of Firearms

5

0

5

0

0

0

Improper Use of Force

4

0

1

1

0

2

Mishandling of Property

3

0

3

0

0

0

In 2017-18, the RCMP in Prince Edward Island finalized 11 complaints containing 41 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

16

0

15

1

0

0

Improper Arrest

7

1

6

0

0

0

Improper Attitude

5

0

4

0

0

1

Improper Persons or
Vehicles Search

5

0

5

0

0

0

Improper Use of Force

3

0

3

0

0

0

In 2016-17, the RCMP in Prince Edward Island finalized 5 complaints containing 18 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

8

1

7

0

0

0

Neglect of Duty

4

0

4

0

0

0

Improper Use of Force

2

0

2

0

0

0

Improper Arrest

2

0

2

0

0

0

Improper Persons or
Vehicles Search

2

0

2

0

0

0

In 2015-16, the RCMP in Prince Edward Island finalized 6 complaints containing 14 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

6

0

6

0

0

0

Improper Attitude

4

0

2

2

0

0

Irregularity in Procedure

3

0

3

0

0

0

Improper Use of Force

1

0

1

0

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2018-19, the Commission received 1 new requests for review concerning complaints in Prince Edward Island. This represents less than 1% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (PE)

Text Version
Number of Finalized Complaints Referred to Commission for Review (PE)
2016-2017 2017-2018 2018-2019
2 2 1
Review Reports Issued (PE)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

1

0

0

1

2017-2018

2

0

0

2

2018-2019

2

0

0

2

Chairperson-Initiated Complaints and Investigations

In 2018-19, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Prince Edward Island.

Nova Scotia
  • 178 complaints lodged representing 6% of complaints lodged Canada-wide
  • 121 complaints finalized representing 5% of complaints finalized Canada-wide

Public Complaints Received

Of the 178 public complaints lodged regarding the on-duty conduct of RCMP members in Nova Scotia between April 1, 2018, and March 31, 2019, the Commission received 164 complaints while the RCMP received 14 complaints.

Complaints lodged with the Commission vs. RCMP 2018-2019

Text Version
Complaints lodged with the Commission vs. RCMP 2017-2018
Nova Scotia Canada-wide
RCMP 8% 9%
Commission 92% 91%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Nova Scotia

Text Version
Public Complaints in Nova Scotia
2015-2016 2016-2017 2017-2018 2018-2019
Total # of complaints received 120 176 154 178
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 112 157 138 147

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2019 (FY 2018-19) may have been lodged in December 2017 (FY 2017-18).

Number of Finalized Complaints in Nova Scotia

Text Version
Number of Finalized Complaints in Nova Scotia
2015-2016 2016-2017 2017-2018 2018-2019
85 129 138 121

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Nova Scotia**

Text Version
Resolution of Complaints in Nova Scotia**
2015-2016 2016-2017 2017-2018 2018-2019
Informally resolved 50 59 61 52
Investigated by the RCMP 26 56 56 51
Withdrawn by complainant 6 8 16 14
Terminated by the RCMP 3 5 5 4

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Nova Scotia.

Finalized Complaints & Allegations

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2018-19, the RCMP in Nova Scotia finalized 121 complaints containing 281 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

126

6

70

38

2

10

Improper Attitude

87

1

38

41

2

5

Improper Use of Force

25

0

14

7

1

3

Improper Search of Premises

13

0

10

3

0

0

Mishandling of Property

9

6

0

3

0

0

In 2017-18, the RCMP in Nova Scotia finalized 138 complaints containing 299 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

125

7

65

51

1

1

Improper Attitude

74

2

42

29

0

1

Mishandling of Property

20

0

18

2

0

0

Oppressive Conduct

15

0

11

3

1

0

Improper Use of Force

13

0

13

0

0

0

In 2016-17, the RCMP in Nova Scotia finalized 129 complaints containing 280 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

123

8

84

30

1

0

Improper Attitude

60

4

17

39

0

0

Improper Use of Force

24

0

20

4

0

0

Oppressive Conduct

24

0

22

1

0

1

Improper Arrest

16

2

10

4

0

0

In 2015-16, the RCMP in Nova Scotia finalized 85 complaints containing 157 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

65

6

31

27

0

1

Improper Attitude

42

0

10

32

0

0

Oppressive Conduct

12

0

9

3

0

0

Improper Arrest

11

4

4

3

0

0

Improper Use of Force

9

0

7

1

1

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2018-19, the Commission received 16 new requests for review concerning complaints in Nova Scotia. This represents 6% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (NS)

Text Version
Number of Finalized Complaints Referred to Commission for Review (NS)
2016-2017 2017-2018 2018-2019
18 22 16
Review Reports Issued (NS)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

7

0

1

8

2017-2018

15

4

0

19

2018-2019

9

3

0

12

Chairperson-Initiated Complaints and Investigations

In 2018-19, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Nova Scotia.

Newfoundland and Labrador
  • 66 complaints lodged representing 2% of complaints lodged Canada-wide
  • 53 complaints finalized representing 2% of complaints finalized Canada-wide

Public Complaints Received

Of the 66 public complaints lodged regarding the on-duty conduct of RCMP members in Newfoundland and Labrador between April 1, 2018, and March 31, 2019, the Commission received 59 complaints while the RCMP received 7 complaints.

Complaints lodged with the Commission vs. RCMP 2018-2019

Text Version
Complaints lodged with the Commission vs. RCMP 2018-2019
Newfoundland and Labrador Canada-wide
RCMP 11% 9%
Commission 89% 91%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Newfoundland and Labrador

Text Version
Public Complaints in Newfoundland and Labrador
2015-2016 2016-2017 2017-2018 2018-2019
Total # of complaints received 55 56 61 66
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 51 51 55 61

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2019 (FY 2018-19) may have been lodged in December 2017 (FY 2017-18).

Number of Finalized Complaints in Newfoundland and Labrador

Text Version
Number of Finalized Complaints in Newfoundland and Labrador
2015-2016 2016-2017 2017-2018 2018-2019
49 42 46 54

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Newfoundland and Labrador**

Text Version
Resolution of Complaints in Newfoundland and Labrador**
2015-2016 2016-2017 2017-2018 2018-2019
Informally resolved 14 19 28 19
Investigated by the RCMP 31 16 11 18
Withdrawn by complainant 2 7 7 14
Terminated by the RCMP 2 0 0 3

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Newfoundland and Labrador.

Finalized Complaints & Allegations

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2018-19, the RCMP in Newfoundland and Labrador finalized 54 complaints containing 128 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

57

0

16

20

2

19

Improper Attitude

28

1

10

14

0

3

Improper Use of Force

16

0

12

0

0

4

Improper Arrest

15

2

10

3

0

0

Improper Search of Premises

4

0

1

2

0

1

In 2017-18, the RCMP in Newfoundland and Labrador finalized 46 complaints containing 90 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

43

0

22

16

0

5

Improper Attitude

25

0

8

16

0

1

Improper Use of Force

7

0

3

4

0

0

Mishandling of Property

5

0

4

1

0

0

Oppressive Conduct

3

0

2

1

0

0

In 2016-17, the RCMP in Newfoundland and Labrador finalized 42 complaints containing 83 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

30

2

15

13

0

0

Improper Attitude

22

1

8

13

0

0

Improper Use of Force

10

0

7

1

0

2

Irregularity in Procedure

5

1

2

2

0

0

Oppressive Conduct

4

0

4

0

0

0

In 2015-16, the RCMP in Newfoundland and Labrador finalized 49 complaints containing 122 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

36

0

26

10

0

0

Improper Attitude

25

1

14

8

2

0

Improper Use of Force

25

0

23

2

0

0

Irregularity in Procedure

17

1

14

2

0

0

Oppressive Conduct

11

0

8

3

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2018-19, the Commission received 3 new requests for review concerning complaints in Newfoundland and Labrador. This represents 1% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (NL)

Text Version
Number of Finalized Complaints Referred to Commission for Review (NL)
2016-2017 2017-2018 2018-2019
8 4 3
Review Reports Issued (NL)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

3

1

0

4

2017-2018

4

0

0

4

2018-2019

4

2

1

7

Chairperson-Initiated Complaints and Investigations

In 2018-19, the Commission Chairperson did not initiated any complaints, or public interest investigations, concerning RCMP member conduct in Newfoundland and Labrador.

Yukon
  • 22 complaints lodged representing 1% of complaints lodged Canada-wide
  • 17 complaints finalized representing 0.8% of complaints finalized Canada-wide

Public Complaints Received

Of the 22 public complaints lodged regarding the on-duty conduct of RCMP members in Yukon between April 1, 2018, and March 31, 2019, the Commission received 22 complaints while the RCMP received 0 complaints.

Complaints lodged with the Commission vs. RCMP 2018-2019

Text Version
Complaints lodged with the Commission vs. RCMP 2018-2019
Yukon Canada-wide
RCMP 0% 9%
Commission 100% 91%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Yukon

Text Version
Public Complaints in Yukon
2015-2016 2016-2017 2017-2018 2018-2019
Total # of complaints received 49 23 28 22
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 46 19 27 18

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2019 (FY 2018-19) may have been lodged in December 2017 (FY 2017-18).

Number of Finalized Complaints in Yukon

Text Version
Number of Finalized Complaints in Yukon
2015-2016 2016-2017 2017-2018 2018-2019
28 37 26 17

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Yukon**

Text Version
Resolution of Complaints in Yukon**
2015-2016 2016-2017 2017-2018 2018-2019
Informally resolved 6 3 9 7
Investigated by the RCMP 20 34 11 8
Withdrawn by complainant 0 0 5 2
Terminated by the RCMP 2 0 1 0

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Yukon.

Finalized Complaints & Allegations

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2018-19, the RCMP in Yukon finalized 17 complaints containing 45 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

15

0

9

6

0

0

Neglect of Duty

14

0

11

3

0

0

Mishandling of Property

5

1

4

0

0

0

Improper Use of Force

4

0

2

2

0

0

Irregularity in Procedure

4

0

3

1

0

0

In 2017-18, the RCMP in Yukon finalized 26 complaints containing 36 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

19

1

14

3

0

1

Improper Use of Force

8

0

4

4

0

0

Improper Attitude

5

0

2

2

0

1

Mishandling of Property

2

0

2

0

0

0

Irregularity - Evidence

1

0

1

0

0

0

In 2016-17, the RCMP in Yukon finalized 37 complaints containing 74 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

54

3

50

1

0

0

Improper Attitude

33

2

26

4

1

0

Improper Use of Force

7

0

7

0

0

0

Driving Irregularity

7

1

6

0

0

0

Irregularity in Procedure

4

0

4

0

0

0

In 2015-16, the RCMP in Yukon finalized 28 complaints containing 74 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

33

2

24

6

1

0

Improper Attitude

12

2

7

3

0

0

Irregularity in Procedure

10

2

4

3

1

0

Improper Arrest

5

0

3

0

2

0

Improper Use of Force

3

0

3

0

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2018-19, the Commission received 1 new request for review concerning complaints in Yukon. This represents less than 1% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (YT)

Text Version
Number of Finalized Complaints Referred to Commission for Review (YT)
2016-2017 2017-2018 2018-2019
7 3 1
Review Reports Issued (YT)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

0

3

0

3

2017-2018

6

0

1

7

2018-2019

0

1

3

4

Chairperson-Initiated Complaints and Investigations

In 2018-19, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Yukon.

Northwest Territories
  • 32 complaints lodged representing 1% of complaints lodged Canada-wide
  • 21 complaints finalized representing 0.9% of complaints finalized Canada-wide

Public Complaints Received

Of the 32 public complaints lodged regarding the on-duty conduct of RCMP members in Northwest Territories between April 1, 2018, and March 31, 2019, the Commission received 26 complaints while the RCMP received 6 complaints.

Complaints lodged with the Commission vs. RCMP 2018-2019

Text Version
Complaints lodged with the Commission vs. RCMP 2017-2018
Northwest Territories Canada-wide
RCMP 19% 9%
Commission 81% 91%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Northwest Territories

Text Version
Public Complaints in Northwest Territories
2015-2016 2016-2017 2017-2018 2018-2019
Total # of complaints received 27 32 33 32
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 27 27 31 27

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2019 (FY 2018-19) may have been lodged in December 2017 (FY 2017-18).

Number of Finalized Complaints in Northwest Territories

Text Version
Number of Finalized Complaints in Northwest Territories
2015-2016 2016-2017 2017-2018 2018-2019
23 24 26 21

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Northwest Territories**

Text Version
Resolution of Complaints in Northwest Territories**
2015-2016 2016-2017 2017-2018 2018-2019
Informally resolved 11 19 22 12
Investigated by the RCMP 12 4 2 4
Withdrawn by complainant 0 1 1 5
Terminated by the RCMP 0 0 1 0

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Northwest Territories.

Finalized Complaints & Allegations

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2018-19, the RCMP in Northwest Territories finalized 21 complaints containing 35 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

14

2

3

8

0

1

Improper Use of Force

9

0

6

2

0

1

Neglect of Duty

8

0

3

2

0

3

Improper Arrest

2

0

0

2

0

0

Improper Use of Firearms

1

0

0

1

0

0

In 2017-18, the RCMP in Northwest Territories finalized 26 complaints containing 52 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

19

0

1

16

1

1

Neglect of Duty

19

0

2

16

0

1

Improper Arrest

7

0

2

4

0

1

Improper Use of Force

5

0

0

5

0

0

Mishandling of Property

1

0

0

0

1

0

In 2016-17, the RCMP in Northwest Territories finalized 24 complaints containing 43 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

15

0

0

15

0

0

Neglect of Duty

11

0

7

4

0

0

Improper Use of Force

11

1

7

1

1

1

Improper Arrest

4

0

1

2

1

0

Mishandling of Property

1

0

0

1

0

0

In 2015-16, the RCMP in Northwest Territories finalized 23 complaints containing 66 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

24

5

6

13

0

0

Improper Attitude

16

2

9

5

0

0

Improper Use of Force

13

0

9

4

0

0

Improper Arrest

9

0

6

3

0

0

Irregularity in Procedure

1

0

1

0

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

The Commission did not receive any new requests for review concerning complaints in the Northwest Territories in 2016-2017, 2017-2018 or 2018-19.

Review Reports Issued (NT)
  Satisfied Reports Interim Reports Final Reports Total

2016-2017

6

0

0

6

2017-2018

0

2

0

2

2018-2019

0

0

0

0

Chairperson-Initiated Complaints and Investigations

In 2018-19, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in the Northwest Territories.

Nunavut
  • 24 complaints lodged representing 1% of complaints lodged Canada-wide
  • 38 complaints finalized representing 2% of complaints finalized Canada-wide

Public Complaints Received

Of the 24 public complaints lodged regarding the on-duty conduct of RCMP members in Nunavut between April 1, 2018, and March 31, 2019, the Commission received 21 complaints while the RCMP received 3 complaints.

Complaints lodged with the Commission vs. RCMP 2018-2019

Text Version
Complaints lodged with the Commission vs. RCMP 2018-2019
Nunavut Canada-wide
RCMP 12% 9%
Commission 88% 91%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Nunavut

Text Version
Public Complaints in Nunavut
2015-2016 2016-2017 2017-2018 2018-2019
Total # of complaints received 12 10 22 24
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 10 10 15 22

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2018 (FY 2017-18) may have been lodged in December 2016 (FY 2016-17).

Number of Finalized Complaints in Nunavut

Text Version
Number of Finalized Complaints in Nunavut
2015-2016 2016-2017 2017-2018 2018-2019
3 0 4 38

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Nunavut**

Text Version
Resolution of Complaints in Nunavut**
2015-2016 2016-2017 2017-2018 2018-2019
Informally resolved 2 0 2 17
Investigated by the RCMP 1 0 0 10
Withdrawn by complainant 0 0 2 9
Terminated by the RCMP 0 0 0 2

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Nunavut.

Finalized Complaints & Allegations

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2018-19, the RCMP in Nunavut finalized 38 complaints containing 151 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

61

30

20

8

2

9

Improper Use of Force

31

0

16

5

0

10

Improper Arrest

24

0

24

0

0

0

Improper Attitude

23

0

1

11

2

9

Improper Search

5

0

0

5

0

0

In 2017-18, the RCMP in Nunavut finalized 4 complaints containing 4 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

2

0

0

1

0

1

Neglect of Duty

2

0

0

1

0

1

In 2016-17, the RCMP in Nunavut finalized 0 complaints.

In 2015-16, the RCMP in Nunavut finalized 3 complaints containing 5 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Use of Force

2

0

2

0

0

0

Improper Attitude

1

0

0

1

0

0

Neglect of Duty

1

0

0

1

0

0

Service

1

0

0

1

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2018-19, the Commission received 5 new request for review concerning complaints in Nunavut. This represents 2% of all new review requests received Canada-wide.

Number of Finalized Complaints Referred to Commission for Review (NU)

Text Version
Number of Finalized Complaints Referred to Commission for Review (NU)
2016-2017 2017-2018 2018-2019
0 0 5

Chairperson-Initiated Complaints and Investigations

In 2018-19, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Nunavut.

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